Reviews from our customers

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I recently visited Action Balaji Hospital in Paschim Vihar and had a very good experience overall. The hospital infrastructure is modern, clean, and well-maintained. The OPD process was smooth, and the staff at the reception were cooperative and helpful. The doctors are experienced and patient-friendly. They explain the diagnosis and treatment plan clearly, which builds confidence and trust. Nursing staff were attentive and responsive, ensuring proper care and comfort. Emergency services are well-organized, and the diagnostic facilities (lab, radiology, etc.) are available within the hospital, making it convenient for patients. Overall, Action Balaji Hospital is a reliable healthcare facility in West Delhi with good medical services and professional staff ~ Dr.vishal b
"Komal Madam at Balaji Action Hospital's Emergency reception in Paschim Vihar, New Delhi, is a shining example of exceptional customer service! Her compassionate and helpful nature makes a huge difference for patients and visitors. She goes above and beyond to ensure everything runs smoothly, providing clear guidance and support throughout the process. Her kindness, empathy, and professionalism are truly appreciated. Komal Madam's dedication to delivering outstanding service is commendable, and I'm grateful for her assistance. Highly recommend her to anyone visiting the hospital!" She is a great asset to the hospital. Such compaionate and helpful officials at such a tough place (Emergency ward) are rare to find. I wish her best of the future. ~ MAHINDER G
I am Brigadier Ashwani Kumar. My wife has undergone GI surgery at Balaji Action Hospital. I wish to make a special mention for Dr. Nikhil Gupta for being a very great and caring human being and an excellent surgeon. I also wish to place on record my greatest appreciation for a very professional approach of the anesthesiologist Dr. Santosh, who made sure that a high risk patient met all relevant parameters before he cleared her for surgery. I am really impressed by the protocols being followed by nursing staff. House keeping is carrying out it's functions very effectively. Overall I place Balaji Action in the category of the finest hospitals in Delhi and NCR. It is functioning like a well oiled machine without any gimmicks. Thank you once again. ~ Ashwani K
I had amongst the best experiences at Sri Balaji Action medical institute . Both my wife and me were admitted in October as we were diagnosed with COVID . My wife was in a critical condition and I had to move her from Max Gurgaon to Action balaji . That one decision made material difference . The doctors and the nursing staff were simply awesome . They knew the procedures and SOP’s so well . Their skills and knowledge in handling a critical COVID situation was outstanding . The hospital administration had put in their best foot forward in providing world class care through a very efficient nursing support and associated resources . One felt very re-assured at every step of the treatment . It was a real privilege and honor dealing with the staff of Action Balaji Rgds Sanjay Raina ~ Sanjay G
Patient name- Indu Singh, stayed at the hospital on bed no. 4183. Staff here is so efficient, friendly and polite. I have seen everyone working tirelessly to serve. They r so caring and understand the need of every patient. Food & Beverages served to the patient was according to the patient's needs and delicious too, serving staff members were also very friendly and maintained hygiene also. Housekeeping staff Is outstanding, so is the nursing staff . I am wholeheartedly thankful to the team of Surgeons Dr. Suneel Kumar, Dr. Arun Rai, Dr. Yogesh who gave their best to save my ankle along with the Nursing staff members sister Sayoni, sister Monia, brother Sandeep and housekeeping staff Renu didi, Geeta didi, Kailash Bhaiya and other members like brother Tarun in support.😊 ~ Sadhvi J
Maine shri balaji action medical hospital visit kiya bhout accha hai or yaha ke doctor Ramesh Kumar ji bacchon ke bhout acche hai unki advise or treatment bhout accha hai inke medicine or inka behaviour bhout accha hai or yahaan ki staff nurse rubby ji unhone bhout acchi hai unhone bhout help ki coordinate mei or saare investigation mei dhanyawad sabhi ko ji . ~ Laxman R
Dr. Shilpa is not just an exceptional dentist she truly becomes family. From the very first appointment she made us feel comfortable heard, and genuinely cared for. Her professionalism patience and gentle approach make every visit stress-free even for those who are usually anxious about dental treatments.What stands out the most is the way she treats her patients not as cases but as people. She explains everything clearly ensures you are comfortable at every step and follows up with sincere concern. Our entire family has been treated by her and we trust her completely for various issues.It’s rare to find a doctor who combines clinical expertise with such warmth and compassion. We are beyond grateful to have found her. ~ Hiya K
I went to this hospital 2 months ago with my Mom for my surgery. Initially, we were very doubtful and were very scared, to be honest, because of the situation that we were in, but the staff and the doctors, especially Dr Arindam Mukherjee (General Surgeon) and his team of talented and experienced doctors were very helpful (Spl. Thanks to Dr. Akshay and Shiv Kumar). They helped us in calming and gaining confidence in the process that followed. I can't be thankful enough to the entire department. They have not only provided expert medical help but have been very supportive to us in every way to make us comfortable. I have absolutely no complaints and am completely satisfied with all the attention received. Thank you so much !! ~ mandeep k
Yha ki sari vyavastha bhot achi thi or humare dr bhot ache se treat Kia dr chhabra apne patients ko bhot ache se treat krte hai her choti chiz ka khyal rkhte hai unki Puri team bhot hi achi hai hmesha phone per available rhte hai hum Aaj Puri tarah se thik hokr ja rhe hai Hume bhot Khushi hai hume sir ne thik kr dia hai bhot bhot dhyniwad Dr sahab ka ~ Alok T
Very Good Nursing Care. Clean Rooms. Patient care ..Good. Doctors Periodical visits n explain in details..Special Thanks to Dr. lamba of Gastroenterology department....allocated Room in South wing 4th Floor...nurses behaviour - very good n soft. Nursing Incharge always ready to listen concern if any....House keeping is good ......Doctors are very polite....Shurti helped me a lot in admission process..... One small concern n suggestion that nursing staff in the procedure room should be attentive so as to take care of patients belongings....no article should be lost. Staff at Gastroenterology reception should be attentive n inform the patient about delays etc..... discharge process should be expedited.... Overall GOOD ~ SANJEEV A
The experience here with my mother's bilateral knee surgery done by Dr. Palash gupta sir was excellent.. my mother started walking after 3 days . And the recovery process is very good.all the staff attached with Dr palash gupta sir are extremely helpful and cooperative and have always helped us throughout,even after post surgery. Shweta ma'am has been their for us throughout and has always kept patient's comfort on priority. She has always reverted back with all the queries we had. Jitendra sir the physiotherapist has helped my mother so well.. his guidance with the therapy has helped her recovery smoothly. I am very satisfied with the surgery and the doctor's team. Thanku you so much Regards, Anamika Mukherjee ~ anamika m
"I had an excellent experience at Sri Action Balaji Hospital. From the moment I walked in, the level of care and attention provided by both the staff and doctors was remarkable. The hospital maintains exceptional cleanliness, making the environment safe and comfortable for patients. The treatment process was well-organized, with all procedures clearly explained by the doctors, who demonstrated both expertise and compassion. The management was highly accessible and responsive, ensuring that all my concerns were addressed promptly. Even after my treatment, the follow-up care was thorough and professional, providing me with peace of mind. Highly recommend this hospital for anyone seeking quality medical care!" ~ Dr L
Admitted in South wing 3rd floor .mere husband yahn admitte the hame yahn ki sari sarvies time to time mili or hame nursing stff ne bahut coperate kiya or doctor n bhi .mai subhi ka dil se dhynwad krti hu...hame nursing stff ka behaviour bahut acha lga or hame sub kuch time to time diya gya . madicine khana sub thnku ~ Abhishek 3
Over the few years had been concerned about my wifes knee problem and had visited n numbers of Surgeon's including Patanjali. Then through Bauji came to know about Dr. Palash Gupta and met him with Shweta and instantly there was a Divine Connection and a decision we could not make in year's reached it's fruitful conclusion on 4th October 24 and my wife got both knees replaced through Robotic Surgery. Many thanks to Dr. Palash, Dr.ritesh, Dr Manish, Shweta, Jitender and Arun and all staff of Balaji Family to make this long pending decision become a reality. Dr Palash Gupta has an positive Aura which is unmistakable and Shweta is always ready to help. My wife is progressing well. Thanks Again ~ Ranjiv G
Bahot acha hospital h or hmr yahan ki service b bahot achi lgi ...hum b block first floor pr 156 m admit the sister shalini or sister sweta nr hmara bahot dhyan rkha or sisters itni mhnt karti hai iske liye inko award milna chye special sweta sister tym s treatment suru kradey or hmhe koi dikt nhi hui ~ Dilkush d
Mera acciedent ho gaya tha mai bala ji action hospital aya mene dr shishir aggarwal ko dikhaya unhone btaya ghbrane ki bat nhi hai plastic surgery hogi uske bad humne plastic surgery dr shishir aggarwal g se karwayi hum dr shishir aggarwal ki surgery or unke behaviour se totally satisfied hai cordinator deepa ne bhi humari bhut help ki dr se milwane ke liye mein dil se sabka dhnywad karta hu ~ Pankaj K
My feedback of PICU staff are given below. The deatils of nursing staff names are give below. Monika(nursing incharge) ,Arti,Amrita,Monika,Anjali,Akriti,Binsu,and Joyti They are take care very well during the treatment of my boy. I am very glade that these guys take care day and night my boy as like mother and the behavior of these team members are very cooperative and humble. I recmended to every one to visit shri balaji action hospital for any kind of treatments. Special thanks of Doctors teams Dr. Pradeep Sir,Dr. Virender Kumar Sir and him team. Thanks for clearing staff Pooja and other guys.they always ready for cleaning and other facilities. ~ Anup K
Completely Satisfied – 100% Action Institute of Spine & Rehabilitation Centre (Dr. H.S. Chhabra) I am fully satisfied with the services here. The junior OPD staff are very courteous and treat patients with great care. Dr. H.S. Chhabra also gives ample time to each patient, which is truly appreciated. I recommend that all patients plan their visit in advance and arrive on time. You can book an OPD appointment online or visit as a walk-in after 8:30 PM. Dr. Chhabra is available until around 11:30 PM on Monday, Wednesday, and Friday only. OPD Days: Monday, Wednesday & Friday Registration Fee- 300/- (Once for first time) OPD Fee - 1800/- per visit (Valid for 3 days) ~ Sankalp S
My experience at Sri Balaji hospital was positive and reassuring. The doctors, nurses, administrative staff, and support team were all attentive, professional, and empathetic throughout my visit. The facilities were well-maintained and equipped with modern technology, ensuring efficient and effective treatment. I appreciated how the entire team worked together seamlessly, with the doctors explaining procedures clearly, the nurses providing compassionate care, and the administrative staff ensuring smooth processes. Overall, it was a smooth and satisfactory experience, and I would recommend this hospital to anyone in need of quality healthcare.⭐⭐⭐⭐⭐😊 ~ shafeek a
We would like to express our deepest gratitude to Dr.Gk aggarwal.Dr.Ramesh ,Dr chirag and entire PICU nursing team at Action Bala ji for the outstanding care and compassion showed during our child hospitalization. Our child was admitted to picu in a very critical condition and stayed there for 12 days .It was the most difficult time for our family,but the dedication ,and round the clock care provided by picu staff made all the differences. A special thank to the incredible nursing staff-Monika incharge,Anjali,Aakrti,Sonia,Amrita ,Monika,Shivani ,Binsu for being so attentive ,patient and kind...we felt our child was in the safest hands,and we are forever greatful ~ Gayatri S
Pratibha I especially recommend Dr. Meenakshi Bansal gynaecologist enough for her exceptional care and dedication during my recent hospital admission. From the moment I arrived, her warmth and professionalism immediately put me at ease. Her deep knowledge of medical procedures and her ability to explain complex concepts in simple terms reassured me throughout my stay. What truly stood out was her genuine compassion and empathy. She took the time to listen to my concerns and ensured that I felt comfortable and informed every step of the way. Her attention to detail and commitment to patient well-being are truly commendable. Thanks to Meenakshi mam's expertise and support, my hospital experience was as smooth as possible. I highly recommend her to anyone seeking compassionate and skilled medical care. She is radha rani, s godess figure for me ~ Pratibha B
I have been a patient there, at south wing third floor, for a few months now and I can easily say that they have one of the best doctors. They are professional, efficient, and listens intently to my concerns. They always takes the time to explain any diagnosis or treatments in detail and their warm and caring nature helps to ease any worries I have. They have always been extremely helpful and responsive, no matter what the issue is. Mrs. Durgesh, DEO, is nothing short of amazing. She has wonderful manners and always goes above and beyond to ensure our health needs are met. Her dedication towards the patients is apparent. Highly recommend the hospital to everyone. ~ Rajesh D
Hello me soniya yaha mere sasur admit huye hai yaha Komal mam hai inhone hame bohot hi ache se reception par hamse baat ki our admit form bhara admit Kiya ews ke card hone ke baad bhi mene ne hame bohot hi ache se treat Kiya ye komal mem bohot hi achi hai ye hospital Bala ji bohot acha hai ham yaha aaker khush hai ~ afsar A
To the Hospital Staff and Doctors, I want to take a moment to express my heartfelt gratitude for the exceptional care and support I received during my time at your facility. From the doctors whose expertise and kindness reassured me, to the nurses and staff who went above and beyond to ensure my comfort—your dedication made all the difference. Your compassion, professionalism, and attention to detail turned a challenging time into a truly manageable one. I deeply appreciate the long hours and hard work you put into ensuring patients like me feel valued and cared. Thank you for your unwavering commitment to healing and for making a lasting impact. With sincere appreciation, Pratima Goyal ~ Pratima G